Support
Pro Lucro — time tracking and invoicing for people who bill by the hour.
Last updated October 15, 2026
Need a hand? Email rcapps.support@icloud.com. It is a small operation, so expect a reply within a few days.
When something has gone wrong
The more of this you can include, the faster it gets fixed:
• What you were doing, and what happened instead.
• The version number, from Settings › Version at the bottom of the Settings tab.
• Your iPhone model and iOS version.
• A screenshot, if there was something to see.
Please don't send your backup file or screenshots of your clients' details unless they are genuinely needed — and if they are, say so and we'll sort out a sensible way to do it.
Common questions
Where is my data kept?
On your iPhone, and nowhere else. There is no account and no server. That makes the app private by default, and it makes backups your responsibility — see below.
How do I back up?
Settings › Back Up My Data writes a single file containing everything, and you choose where to keep it: Files, iCloud Drive, or emailed to yourself. Worth doing after each month's invoicing. The app will remind you if it has been a while.
Receipt photos and your logo are not included in a backup. Your figures, clients, time and invoices all are.
How do I restore?
Settings › Restore from a Backup. You will see what is in the file and what is in the app side by side before anything changes. Restoring replaces everything rather than merging, and a copy of what was there beforehand is saved first, so picking the wrong file can be undone.
I deleted a client by mistake
Open the Clients tab and look for Recently Deleted. Deleted contacts wait there for 30 days, and restoring one brings its time, reimbursements and invoices back with it — nothing is detached when a contact is deleted.
What does it cost?
The app is free to download, and your first invoice is free. Generating more than that is a one-time purchase — not a subscription, with nothing to renew or cancel. Tracking time, managing clients, logging reimbursements, reports and backups never require it.
I already paid, but it's asking again
Tap Already Bought This? on the unlock screen. That checks your Apple Account for the previous purchase and restores it. Make sure you are signed in with the same Apple Account you bought it on.
Can I get it on my iPad or Mac?
Not yet. It is built for iPhone, in portrait.
Does it sync between devices?
Not yet. Until it does, a backup file is the way to move your records to a new phone.
Can I get a refund?
Purchases go through Apple, so refunds do too. Request one at reportaproblem.apple.com. Do email us as well if something about the app is the reason — that is worth knowing about.